Website Privacy Policy

Last updated: April 17, 2021

Introduction

SecurePoint 360, LLC is committed to protecting the privacy of our customers and those who visit our websites. This includes but is not limited to securepoint360.com (the “Websites”), and our products and services. SecurePoint 360, LLC is a managed security service provider (MSSP).

This Privacy Policy describes our policies and practices regarding the collection and use of your personal data or information and sets forth your privacy rights. We will from time to time update this Privacy Policy as we adopt new practices and policies in response to changes to applicable laws and regulations in an effort to ensure alignment with changing industry best practices.

Our Privacy Policy is designed to help you understand how we collect and use personally identifiable information (“Personal Information”) that you provide us and to help you make informed decisions when using our website and services (collectively, “SecurePoint 360” or “PG” or “Websites”).

By visiting or using any part of this Website, you agree to the terms of this Privacy Policy as they may be amended from time to time. As we update our Website(s) over time, this Privacy Policy may change, so please check for updates.

Information not covered under this policy

This Privacy Policy does not include aggregate information, anonymous information or any other non-personally identifiable information. Unless expressly set forth herein, this Privacy Policy does not apply to any unsolicited information you provide to us through the Site(s) or the Services or through any other means, such as information posted to any public areas, any ideas for new services or modifications to existing Services, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

This Privacy Policy does not cover how our customers and other third parties may use the data provided in connection with our Services. Our Site and Services may contain links to other websites, applications, and services maintained by third parties. The information practices of other services, or of social media platforms that host our branded social media pages, are governed by their privacy policies, which you should review to better understand their privacy practices.

Information Collection

PG collects personal data about those who interact with us through our websites and Services.

The information you may provide us can be classified into two general types (user-provided information and website usage information). Both are discussed in greater detail below.

1. Information you choose to provide us

PG collects information directly from you when you provide it to us through our websites or Services. The personal data we collect directly from you might include: personal identifiers (name), professional or employment-related information (company affiliation, title), contact information (email, phone), visual information (photos and images uploaded to our Sites or Services), and internet activity information. You are solely responsible for the personal data you choose to submit.

2. Account Information

We collect personal data from you when you create an account to access and use the Services. This information could include your business contact information such as name, email address, mailing address, email, phone number, title, and company information. If you register for an online community that we host, we may ask you to provide a username, photo or other biographical information, such as your occupation, location, social media profiles, company name, areas of expertise and interests.

3. Support Requests

We collect personal data from you contained in any support inquiry you submit to us regarding our Websites or Services, such as completing our online forms, calling, or emailing for the purposes of general inquiries, support requests, or to report an issue. When you communicate with us over the phone, your calls may be recorded and analyzed for training, quality control and for sales and marketing purposes. During such calls we will notify you of the recording via either voice prompt or script.

4. Notifications

We collect personal data that you provide to us for the purpose of subscribing to system alerts/notifications and other notifications related to our newsletters.

5. Event Information

We collect personal data from you if you (a) attend an event hosted by PG. Such personal data may include your name, title, company name, address, country, phone number, email address, and arrival time.

6. Information Collected From Your Use of our Websites and Services

We collect personal data when you interact with our Websites and Services. When you visit our SecurityProgram360.com and , we may collect information related to your visit. This information helps us determine information about the date you visited our Website and from what device. We collect this information to continually improve and enhance the functionality of our Websites and Services.

We gather certain information automatically. This information may include IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We link this automatically collected data to other information we collect about you. Below we provide a breakdown of this information.

  • Identifiers. When you interact with us through our Websites or Services, we may receive and store certain personally identifiable information along with anonymized data, which is collected passively using various technologies, including cookies, web beacons or similar technologies. We may store such information itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers.
  • Log Data. As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.) and other usage behavior, operating system, device information, device location, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
  • Tracking Technologies: Cookie Data. We and our partners use cookies or similar technologies to analyze trends, administer our Websites, track users’ movements around the Websites, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Websites or Services. We use cookies for marketing and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
  • Contact us/feedback. If you email us using a “Contact us” link on our Website, we may ask you for information such as your name and e-mail address so we can respond to your questions and comments. If you choose to correspond with us via e-mail, we may retain the content of your e-mail messages, your e-mail address and our response to you.
  • Surveys. We may occasionally ask website visitors to complete online surveys and opinion polls about their activities, attitudes and interests. These surveys help us improve our products and services. When asking for participation in these surveys, we may ask you to provide us with your name and email address.
  • Website Forms. Our Website(s) may offer visitors contact forms to request additional details and to download collateral. If you fill out one of our web forms, we may ask you for information such as your name and email address so we can respond to your questions and comments. If you choose to correspond with us via web forms, we may retain the form data which can include name, email address and other contact related details.

Your opt in/opt out choices

You may “opt in” and/or “opt out” of certain uses of your Personal Information. For example, you may have the opportunity to choose whether you would like to receive email correspondence from us. Your Personal Information will not be shared with third-party service providers unless you give consent. You will have the opportunity to opt out of SecurePoint 360 marketing emails by clicking the “opt out” or “unsubscribe” link in the email you receive. You can also request this by sending an email to privacy@securepoint360.com. Please take note that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your use of our Websites and Services.

Use, disclosure, and sharing of Personal Information

PG uses and processes your information for various legitimate purposes that have a specific legal basis. We use your information only as necessary to fulfill such purposes as set forth in this Privacy Policy and we will only use this information as described in this Privacy Policy.

We may use and process your personal data for the following business purposes:

  • Providing our Websites and Services: We process your personal data to perform our responsibilities detailed in our contract with you for the use of the Websites and Services and to fulfill our obligations under the applicable terms of use and service; if we have not entered into a contract with you, we base the processing of your personal data on our legitimate interest to operate and administer our Websites and to provide you with the content you access and request (e.g., to view and download content from our Websites);
  • Promoting the security and privacy practices of our Website(s) and Services: We process your personal data by tracking use of our Websites and Services, creating aggregated non-personal data, verifying accounts and activity, investigating suspicious activity, and enforcing our terms and policies to the extent it is necessary for our legitimate interest in promoting the safety and security of the Services, systems and applications and in protecting our rights and the rights of others;
  • Providing necessary functionality: We process your personal data to perform our contract with you for the use of our Websites and Services; if we have not entered into a contract with you, we base the processing of your personal data on our legitimate interest to provide you with the necessary functionality required for your use of our Websites and Services;
  • Managing user registrations: If you have registered for an account with us, we process your personal data by managing your user account for the purpose of performing our contract with you according to applicable terms of service;
  • Handling contact and user support requests: If you fill out a web form or otherwise request user support, or if you contact us by other means including via a phone call, we process your personal data to perform our contract with you and to the extent it is necessary for our legitimate interest in fulfilling your requests and communicating with you;
  • Managing event registrations and attendance: We process your personal data to plan and host events or webinars for which you have registered or that you attend, including sending related communications to you, to perform our contract with you;
  • Managing contests or promotions: If you register for a contest or promotion, we process your personal data to perform our contract with you. Some contests or promotions have additional rules containing information about how we will process your personal data;
  • Developing and improving our Websites and Services: We process your personal data to analyze trends and to track your usage of and interactions with our Websites and Services to the extent it is necessary for our legitimate interest in developing and improving our Websites and Services and providing our users with more relevant content and service offerings, or where we seek your valid consent;
  • Assessing and improving user experience: We process device and usage data as described above, which in some cases may be associated with your personal data, to analyze trends and assess and improve the overall user experience to the extent it is necessary for our legitimate interest in developing and improving the service offering, or where we seek your valid consent;
  • Reviewing compliance with applicable usage terms: We process your personal data to review compliance with the applicable usage terms in our customer’s contract to the extent that it is in our legitimate interest to ensure adherence to the relevant terms;
  • Sending marketing communications: We will process your personal data or device and usage data, which in some cases may be associated with your personal data, to send you marketing information, product recommendations and other non-transactional communications (e.g., marketing newsletters, telemarketing calls, SMS, or push notifications) about us and our affiliates and partners, including information about our Services, promotions or events as necessary for our legitimate interest in conducting direct marketing or to the extent you have provided your prior consent; and
  • Complying with legal obligations: We process your personal data when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of personal data to protect our rights or is necessary for our legitimate interest in protecting against misuse or abuse of our Websites or Services, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes, respond to lawful requests, or for auditing purposes.

a. Service providers

We may use third-party partners to help us operate and maintain our Website and deliver our products and services. We may also share your information with our service providers and other third parties (“Affiliated Parties”) that provide products or services for or through this Website or for our business (such as website or Infrastructure hosting companies, communications providers, email providers, analytics companies, credit card processing companies and other similar service providers that use such information on our behalf).

Third-party service providers are contractually restricted from using or disclosing the information, except as necessary to perform services on our behalf or to comply with legal requirements.

b. Compelled disclosures

PG may be required to disclose collected information in order to

  1. respond to investigations, court orders or legal process,
  2. to investigate, prevent or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person,
  3. violations of PG’s terms of service, or
  4. as otherwise required by law.

c. Your ability to access, limit use and disclosure

You may request access to your personal data to update, correct or delete, or to limit the use or disclosure of, your personal data.

Individuals wishing to view, update, delete, or supplement their personal data may do so by at privacy@securepoint360.com.

Security

We take reasonable and appropriate precautions, including administrative, technical, personnel, and physical measures, to safeguard Personal Data against loss, misuse, theft, and unauthorized access, disclosure, alteration, and destruction. We also use Secure Sockets Layer (SSL) encryption when transmitting sensitive information. Please keep in mind that due to the inherent nature of the Internet, there is no way to make the transmission of electronic data entirely safe from intrusion.

Links from the Site

Certain pages of the Website(s) and Services may, from time to time, contain external links. You should verify and validate any and all privacy practices of other websites. We encourage you not to provide personal data, without first assuring yourself of the privacy policies of such other websites.

WE ARE NOT RESPONSIBLE IN ANY WAY FOR ANY USE AND/OR MISUSE OF ANY PERSONAL DATA OR OTHER INFORMATION PROVIDED BY YOU BY VISITING OTHER WEBSITES.

Your Right To Access Your Data

We acknowledge the right of EU and Swiss individuals to access their personal data pursuant to the Privacy Shield. Please reference section, “Your ability to access, limit use and disclosure,” for specific instructions on how you can access this right.

Children

We do not knowingly attempt to solicit or receive information from children. Our Websites and Services are not directed to persons under 18. We do not knowingly collect personal data, or any information, from children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal data without such parent or guardian’s consent, he or she should contact us. If we become aware that a child under 18 has provided us with personal data, we will delete such information from our files.

California Privacy Rights

This section provides additional details about the personal data we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act (“CCPA”).

California consumers have certain rights afforded to them under the California Consumer Privacy Act. The CCPA requires businesses to disclose whether they sell “personal data”. As a business covered by the CCPA, we do not sell personal data. We may share personal data with third parties or allow them to collect personal data from our Websites or Services if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal data, or if you use the Site or Services to interact with third parties or direct us to disclose your personal data to third parties. California law requires that we detail the categories of personal data that we share or disclose for certain “business purposes,” such as disclosures to service providers that assist us with securing our Services or marketing our Services.

We disclose the following categories of personal data for our business purposes:

  • Identifiers;
  • Commercial information;
  • Internet activity information;
  • Professional and employment-related information;
  • Education information; and
  • Inferences drawn from any of the above information categories.

Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal data we collect (including how we use and disclose this information), to delete their personal data, to opt out of any “sales” that may be occurring, and to not to be denied goods or services for exercising these rights. If you are a California resident under the age of 18 and have registered for an account with us, you may ask us to remove content or information that you have posted to our Websites. Please note that your request does not ensure complete or comprehensive removal of the content or information, because, for example, some of your content may have been reposted by another user. If you are an authorized agent wishing to exercise rights on behalf of a California resident, please contact us using the information in the “Contact Us” section below and provide us with a copy of the consumer’s written authorization designating you as their agent. We may verify your request using the information associated with your account, including email address.

Contact us

If you have any questions or comments about this Privacy Policy, or if you would like to review, delete or update information we have about you or your preferences, requests should be sent to privacy@securepoint360.com.

SecurePoint 360, LLC
180 Main Street, Unit 373
Butler NJ 07405

Updates to our privacy statement

This Privacy Policy may be updated periodically and without prior notice to reflect changes in our online information practices. We will post a prominent notice on this Website to notify you of any significant changes to our Privacy Statement and indicate at the top of the statement when it was most recently updated. We encourage you to periodically review this Privacy Policy to stay informed about our collection, processing and sharing of your personal data.